Khalukhwe

Welcome to KhaLuKhwe Quality Assurance Services Pty (Ltd). The company was formed to make Quality Assurance, Food Safety Management and Environmental Management more accessible to small, medium and large enterprises that do not have the capacity for in-house quality management, food safety management and/or environmental management departments but recognize their importance in ensuring excellence of products and services in their businesses for their success. This is also for the organisation that is struggling to implement and/or maintain the Quality Management Systems (QMS), Food Safety Management Systems (FSMS), as well as Environmental Management Systems (EMS) and require the general maintenance and auditing of their QMS, FSMS and EMS.

We operate internationally and our offices are in South Africa (in Johannesburg).

Summarily, the services offered fall under the following broad categories:

1. ISO 9001,  ISO 14 001 and ISO 22 000/FSSC 22 000 Certification Facilitation.
2. Quality Management, Environmental Management and Food Safety Management Consulting and Training Services.
3. Professional Writing Services on organisation’s policies, vision, mission and values.
4. Quality Management Systems – Design and Implementation plus Assessment and Monitoring Services .
5. Part-time Quality Management, Food Safety Management & Environmental Management Retainer Services.

The above services can be taken singly or in combination; there is complete flexibility on this and customer discretion is used.

KhaLuKhwe Quality Assurance Services is a B-BBEE level 1 contributor (100% black owned), and is 67% black female owned.

[(1) for more information and specific details on the services offered by the organisation,  please type services  on the search engine, below; (2) likewise, for the skills of the service provider, type skills on the search engine, below; and (3) for the vision, mission and values of the organisation, type vision on the search engine, at the bottom of this page.]

Company Overview:

KhaLuKhwe Quality Assurance (QA) Services was established to make Quality Assurance and/or Environmental Management more accessible to small, medium and large enterprises that simply do not have the capacity to have in-house quality management, food safety management and/or environmental management departments but recognize their importance in ensuring excellence of products and services in their businesses for their success. This, in turn, will inevitably help to ensure success in their industries using Quality Management Systems (QMS – ISO 9001:2015), Food Safety Management Systems (FSMS – ISO 22 000/FSSC 22 000:2018), and/or Environmental Management Systems (EMS- ISO 14001:2015). KhaLuKhwe QA Services’ main objective then is to help companies (in food & non-food industries, private and public sectors) with their QMS, FSMS and EMS, either to develop and/or set it up or to maintain and/or to continually improve it.

This company is registered with CIPC (at DTI) as the BBBEE level one contributor (with 135% procurement recognition), 67% black female owned, and 33% youth with only black owners (proof of this is available upon request). The company stands in good stead and good standing at South African Revenue Services as it conforms to tax compliance for both doing business as well as for tenders, proofs of these are also available upon request.

Our pledge to uphold & commit to Quality, Food Safety, and Environment principles in the following ways:

1) Approach to Quality, Food Safety and Environmental Management:

1. Customer Satisfaction (acknowledge that customers and their needs are the reason for business);
2. Continuous Improvement of Products and Services (continuous improvement is fundamental to growth and survival);
3. Respect for the Environment (respect the environment and treat it responsibly);
4. Foster South African Trade and the Global Trade (always expect high quality as consumer and/or supplier of goods and services);
5. Improving the Quality of life, Food Safety of customers, and the Environment we operate in (we strive to improve the Quality of life, Food Safety and Environment in the workplace, in our own families, society in general and especially in the communities we serve);
6. Be Role Models for Quality, Food Safety and Environment Management sustainably (be  role models of Quality, Food Safety and the Environmental Management in all we do).

2) Core Values of Quality, Food Safety and Environmental Management:

• Trust (Engender trust and the values of Quality, Food Safety and Environmental Management sustainably);
• Honesty & Integrity (to be honest, have integrity and be transparent in all we do);
• Respect (to respect the dignity, diversity of all individuals as well as respect the environment);
• Empowerment (empower individuals and organizations to improve their Quality);
• Competitiveness (promote competitiveness as a key ingredient of success);
• Good Ethics (promote, practise and advance good ethics at work and in family life).

Our purpose:

To serve our clients as best as we can as they pursue performance excellence by delivering the best service and products.

Business Objectives:

 KhaLuKhwe QA Services’ approach is to understand the customer’s business and work with the customer as an integral part of the broader team. The emphasis is always on quality, value and ensuring that KhaLuKhwe QA Services delivers on the customers’ expectations. The company’s objective is to focus on the business of facilitation and training of which the scope of the functions will be providing solutions, which add value to the client’s core business objectives.

KhaLuKhwe QA Services helps the organizations and enterprises in achieving greater success through the effective execution of continuous improvement initiatives on a project-by-project approach regarding QMS, FSMS and/or EMS. Change management is an integral part in the effective execution of any strategy, KhaLuKhwe QA Services ensures that this is carried out well.

KhaLuKhwe QA Services functions in partnership with clients as a performance-driven service provider/supplier.

Benefits of the QMS, FSMS and EMS are:

An organisation needs QMS, FSMS, and/or EMS, amongst other reasons, to ensure that quality coming out of the company’s processes is consistent and meet the needs of the customers as well as to continually enhance QMS, FSMS, and/or EMS. Furthermore:

1) Organisations depend on their customers (and other interested parties like shareholders (return on investment), suppliers (business continuity), society (social accountability and responsible behaviour towards the care of the environment), as well as employees (personal development)) for their survival so the quality of the products/services offered by these organisations ought to be satisfactory (customer focus).

2) All people are the essence of the organisation, so their involvement enables using their abilities to benefit the organisation. All employees ought to understand how their roles contribute to the vision, mission and values of the organisation. There should be consistency on how jobs are done across the organisation.

3) Leadership provides unity of purpose, direction the organisation takes and internal environment to provide work environment for the output (process effectiveness).

4) A desired result is achieved more efficiently when activities and related resources are managed as a process (process efficiency).

5) QMS, FSMS and/or EMS ensure that the processes (strategic, tactical and operations) function in a seamless fashion with everybody’s commitment, alignment and buy-in.

6) Continual improvement must be a permanent objective of the organisation.

7) Effective decisions are based on the analysis of data and information (factual information only).

8) An organisation and its suppliers are interdependent; a mutually beneficial relationship enhances the ability of both to create value (in other words, customer-supplier dependability).

9) Through EMS implementation, prevent or mitigate adverse environmental impacts, in this way protect the environment, and therefore contribute to sustainable development.

10) Aid the organisation in fulfilment of its environmental compliance obligations; enhance its environmental performance, as well as communicating environmental information to relevant stakeholders.

11) Assist the organisation in achieving its financial and operational advantages that can result from implementing environmentally sound alternatives that strengthen the organisation’s market position.

12) Organisations can leverage opportunities to prevent or mitigate adverse environmental impacts and enhance beneficial environmental impacts, especially those with strategic and competitive implications.

Once the client/customer chooses KhaLuKhwe QA Services to do work for them then the company will ensure that the client will deliver their organisational breakthroughs that result in lasting improvements in sales, cost reduction and customer satisfaction.

KhaLuKhwe QA Services does its work in the best interests of the client by protecting the client’s interests.

Support contact number: + 27 83 547 1009

Operating times:  Monday – Friday: 08:00 – 17:00 (South African time). Saturday, Sunday & Public holidays (SA): Closed.